Quality of the hat band is excellent. Unfortunately I ordered a tan hat band and the one that turned up looks more dark brown than tan. I am still happy with the band and o.k. with the colour. However, not so happy with how long it took to finally receive my hat band or the lack of communication. It may have been a difficult time with the company relocating but it would have been nice to know what was going on and why it was taking so long to be delivered. Emails, phone calls and texts. It took weeks to find out what was going on. Customer service is a problem. Product quality is not.
After ordering my hatband, I was just rapped to see the great quality especially being handmade. You can’t beat the quality and the price of this headband.
Only sent one of two belts! Wrong size at that. No reply to my complaint about this. Stay away!
The belt fit…as in i can tighten it, and the tail goes under the nearest belt loop (barely!). The sizing instructions shoukd really clarify two measurements. First the size of an existing belt from buckle to hole (which is the current directions). It should also have you measure an existing belt buckle to end which would give a better idea of how much tail will be left after the belt is tightened. Personally, I’d like a few more inches which would make tightening the belt easier